Customer Reviews
Our customers love the quality flooring and service they receive. Learn more about the fantastic experiences they've had.
Patrice Foust
2 months agoI purchased LVP flooring from Mallary Carpet. Ervin, my salesperson, was wonderful. He provided excellent customer service, promptly getting back to me and responding to my questions. The installers did a fabulous job. The two day installation was completed in one day. They went beyond what was expected. The LVP flooring was installed in my basement where I have large exercise equipment. The installers were so kind and assembled the gym equipment mats and placed the equipment on them. Additionally they placed the felt pads, that I purchased, on my office desk and furniture legs. They also did a great job cleaning up.
John Anderson
3 months agoWe needed to update our flooring prior to putting our home on the market. Choosing carpet and Luxury Vinyl Plank can be overwhelming, but Chris helped us narrow down the choices and we were able to take samples home with us to make the final selection. Both the carpet installers and the flooring installers were very accommodating and did a great job! We are very pleased! Too bad we will only get to enjoy it for a couple of months.
John Cinicola
5 months ago"I'm thoroughly impressed with Mallary Carpet & Flooring! A knowledgeable salesman visited our commercial building with a selection of top-notch flooring samples. His expertise helped us make the perfect choice for our office. The installation process was quick and professional, completely transforming the work environment. Exceptional service from start to finish—I highly recommend them for any business flooring needs!"
Dave Grimes
6 months agoI have used Mallery carpet cleaning twice now and I will never have anyone else clean my carpets! I have tried other companies before I used Mallery and they can’t compare. They are Absolutely amazing! Highly suggest them! They got out the dog pee smell from one of my carpets and they got out the kid stains from the other one. I’ll be booking them again in about six months.
Weslee Rivers
7 months agoErvin was awesome. Mallory was the first company I called to carpet our basement, Ervin was no frills and up front over the phone, easy to schedule with and showed up on time promptly, got the estimate knocked out quickly and was good conversation. I apologize for not catching the guys names that did the install but they were professional and did a good job. I appreciated the follow up the call after the install. No complaints and would recommend using Mallory 100%.
Jay Lech
7 months agoWe have used Mallary for our carpet cleaning for years and they have always been outstanding and an excellent value. They just did another great cleaning for me with grease and other stains... I can't see how anyone could do any better.. thanks guys!! Great job!!
Kim Hammond
8 months agoI highly recommend Mallary Carpet & Flooring! After I initially contacted them for an estimate, I received a call almost immediately. Someone followed up as well, to ensure I had been contacted. I was able to get an appointment that worked for me right away. I received a price estimate the next day and was very happy with Mallary's competitive pricing. They got the job! Within 6 days, my installation date was set. I couldn't be happier with the installation of the carpet (and I'm tough to please). The installers were courteous, respectful, neat and done in record time. 5 stars all the way!
john van horne jr
10 months agoI have been using Mallory for years. They are a great company!! always on time, always professional and clean. I highly recommend that when you need your carpets clean or furniture, you asked for Matt.you definitely will not be disappointed. He’s Polite ,efficient, and always professional.
Carl Meek
12 months agoLovely people, very kind and attentive. Reasonably low prices and top notch service! I stopped in to get some spare carpet and they had many options to choose from and took their time ensuring what we selected would closely match or resemble my existing carpet color and texture. HIGHLY RECOMMEND! 5 stars
cat_surplus j
one year agosales was exceptional, but communication with installation is not. installer showed up today 20 minutes early with no warning and left within 10 minutes because he didn't have help to move the bed. this was after an in-home estimate with the same bed in the room. i'll update review if the carpet and installation quality is worth this hassle, once i actually have the carpet.
Wanda Reid
one year agoCara Colon
one year agoAbsolutely wonderful family owned business. Customer service is exceptional. I would recommend Mallary Carpet & Flooring to everyone. From choosing my new carpet, to installation, to then having my existing carpet and furniture cleaned, my experience was above 5 stars. We absolutely love how it all turned out Thank you Mallary Carpet & Flooring! We will be using you again in the future. You can't find customer service and professionalism like yours anymore.
Ehrin Darby
2 years agoHigh quality products, competent communication, and very reasonable prices. Chris Mallary is a pleasure to work with.
Carole Hutchinson
2 years agoAs a former business owner of a customer service company, my expectations of quality care are extremely high. Mallary Carpet is "top notch"... Danny and Chris were MORE THAN PATIENT with me as I went back and forth on whether I wanted LVT or carpet. Once that decision was made; they were so accommodating as to my LVT choice. The installers were "FANTASTIC, so professional". Everything was completed within one day. I could not be more pleased and am excited to work with them again! Danny Hyatt is ABSOLUTELY obsessed with providing the best customer care and making sure the customer is happy! THANK YOU EVERYONE FOR A GREAT EXPERIENCE!
Pat Adams Messina
2 years agoWe recently bought new carpet for our kitchen dining area .. what a great job you did... but today we had one of your guys come out and carpet clean our living room .. it looks brand new.. So pleased and it didnt cost us what we have been paying for the past several years with other carpet cleaning iin our area Thank you so much
garth michael
2 years agoChris and all the folks at Mallory are great. I have been using them for over 10 years and always very satisfied.
David D
2 years agoGreat from start to finish. Seamless buying experience and excellent installation quality. Best carpet and the best value around.
Candy Candy
2 years agoBarbara Morgan
2 years agoVery happy with how carpets look in our office after we had Mallary clean them. They got us scheduled right away and were very prompt. We will definitely use them again.
Anthony Titus
2 years agoWow wow wow, amazing communication, service and pricing was fair.
Chrissy Dann
2 years agoI had a great experience with this business after struggling for a response from another company. Chris was able to hunt down a specific carpet I wanted and the process was quick and smooth. The installers were very helpful and did a wonderful job.
Bryan Fox
2 years agoMatt at Mallary Carpet and Flooring did an excellent job cleaning our office carpeting. It was well overdue and he was extremely thorough and took great care to ensure problem spots were fully cleaned. We've had other folks come out and they were far less thorough. I'd highly recommend Matt and Mallary for this service.
KB F
2 years agoMallary Carpet provides awesome service!! I had carpet installed on my steps. They came out and did a free estimate and gave me an excellent price. I had my carpet installed that same week. Fast friendly service!!!
Mike O'Shea
3 years agoWe use to Mallary Carpet & Flooring to stretch and clean our carpet and they, and the results, were fantastic. You don’t often think of carpet cleaning as a professional experience, but have Matt come to your house to clean your carpet and you will change your mind! What a professional! Highly recommend these folks for all your flooring needs!
sean fortune
3 years agoLaura Gilbert
3 years agoA great experience. I was helping my mom buy carpet for her home and the crew at Mallary were great. They listened to what she needed, talked her through the options, and pointed her toward a good value carpet that did the trick. It felt very honest and transparent. And when we dropped the ball on organising the fitting, they found a fitter team on short notice who were very nice, professional and considerate. They even helped make the squeaky stairs much less squeaky!! So a great experience all the way around. Very impressed and would highly recommend them.
Shaketta Denson
3 years agoI was at the end of my rope with finding a carpet company and stumbled in the doors of Mallory. Right away they were welcoming, answered all my questions and treated me like family not a number. I was impressed with their professionalism the affordability and quickness to deliver. The installers did a wonderful job and the follow up was fantastic.. will use them again and again and recommend them to EVERYONE. Especially Mr. Bryant
Mickey Witt
4 years agoEasy to deal with.Ask for Erv!
Margie Mallary
4 years agoLowell McKnight
4 years agoMonica Hicks
4 years agoShawn McCaffrey
4 years agoRefinished my hardwood floor, which had paint spots and water stains on it. Sanded and re-stained it from a darker color, to much lighter color which brightened up the room. Very good communication from Chris and his team throughout the process, as well as a fair price on the work.
Michael B. McGurk, Sr.
4 years agoGreat company, great products, and great service!
Alex Zaman
4 years agoHarry Wolfe
4 years agoCody Cotterman
5 years agoGreat quick service!
William Trevillian
5 years agoFriendly staff and reasonable prices. I purchased carpet and had it bound as an area rug. Turned out great.
Mandy Wicks
5 years agoGreat variety of carpet and flooring
Debbie Smith
5 years agoGreat prices
Sharon Kluth
5 years agoJeanette Brown
5 years agoMatt was the gentleman that came to spot clean our carpet. Great job, and nice person.
Sarah Cusick
6 years agoAmazing customer service and fairly priced products. Family-owned and it shows in how they treat their customers like family! Highly recommend for all your flooring needs.
Troy Wiggington
6 years agoExcellent place to deal with. Always helpful with section making. So much go choose from. Carpet cleaning is awesome also.
cindie ervin
6 years agoEmma Forloines
6 years agoThey installed carpet in our house a year ago. It still looks brand new. They do a great job. They are fast and friendly.
Jessica Henderson
6 years agoHelpful, knowledgeable staff and decent prices.
Joseph Schieda
6 years agoThe gentlemen were helpful in aiding me in the selection of the appropriate grade of carpeting. I initially planned on carpeting just one room, but the price of the carpet helped me in deciding to do three bedrooms. Amazing prices for great carpet!
Christopher Roth
6 years agoNancy Krebs
6 years agoMallary's is a wonderful place to shop for carpet, rugs and flooring of all kinds. The staff is simply amazing..so much knowledge and a ''can do' attitude. I give it 5 stars!
Marygay Cross
7 years agoMallary Carpet is top notch. We used them for wall-to-wall carpet in bedrooms and we also bought remnants which they finished the edges on, for our family room and mud room area. The area carpets have gotten a lot of traffic and they look brand new. I also ordered a carpet pad through them. I ordered the wrong one and not only did they changed it for the one I wanted, they picked up the wrong one and delivered the correct one. Chris and the folks are super to deal with, even with people who are overly particular like I am! I highly recommend Mallary!
Sue Page
7 years agoI wouldn't order carpet from anyone else! I messed up a measurement, and they fixed my mistake. Nice to do business with a company so concerned about their customers.
Kelly Shehan
7 years agoExcellent company. We had our carpets cleaned by them. They do a very through job and are reasonably priced. Technician, Adam, did an excellent job, very hard working.
e green
7 years agoGreat customer service, no high pressure sales
Diane Whitworth
11 years agoI have used Mallary Carpet for new wall to wall carpeting, cleaning and binding of an area rug and upholstery cleaning. In every case they have been wonderful! All employees have been courteous, friendly, caring and very professional. The quality of work performed has been outstanding and completed in a timely manner. I highly recommend them!