Customer Reviews

Joyce Koreck

Recently, we purchased a floor and had it installed by Mallary. The workmanship was excellent and our salesperson Ervin is the best! He did our measurements in a timely fashion, had our appointment scheduled fast, and answered all of our questions. He stayed with us from beginning to end. We love supporting family owned businesses and plan on having more work done in the near future! We won’t use anyone other than Mallary!

Patrice Foust

I purchased LVP flooring from Mallary Carpet. Ervin, my salesperson, was wonderful. He provided excellent customer service, promptly getting back to me and responding to my questions. The installers did a fabulous job. The two day installation was completed in one day. They went beyond what was expected. The LVP flooring was installed in my basement where I have large exercise equipment. The installers were so kind and assembled the gym equipment mats and placed the equipment on them. Additionally they placed the felt pads, that I purchased, on my office desk and furniture legs. They also did a great job cleaning up.

John Anderson

We needed to update our flooring prior to putting our home on the market. Choosing carpet and Luxury Vinyl Plank can be overwhelming, but Chris helped us narrow down the choices and we were able to take samples home with us to make the final selection. Both the carpet installers and the flooring installers were very accommodating and did a great job! We are very pleased! Too bad we will only get to enjoy it for a couple of months.

John Cinicola

"I'm thoroughly impressed with Mallary Carpet & Flooring! A knowledgeable salesman visited our commercial building with a selection of top-notch flooring samples. His expertise helped us make the perfect choice for our office. The installation process was quick and professional, completely transforming the work environment. Exceptional service from start to finish—I highly recommend them for any business flooring needs!"

Dave Grimes

I have used Mallery carpet cleaning twice now and I will never have anyone else clean my carpets! I have tried other companies before I used Mallery and they can’t compare. They are Absolutely amazing! Highly suggest them! They got out the dog pee smell from one of my carpets and they got out the kid stains from the other one. I’ll be booking them again in about six months.

Weslee Rivers

Ervin was awesome. Mallory was the first company I called to carpet our basement, Ervin was no frills and up front over the phone, easy to schedule with and showed up on time promptly, got the estimate knocked out quickly and was good conversation. I apologize for not catching the guys names that did the install but they were professional and did a good job. I appreciated the follow up the call after the install. No complaints and would recommend using Mallory 100%.

Jay Lech

We have used Mallary for our carpet cleaning for years and they have always been outstanding and an excellent value. They just did another great cleaning for me with grease and other stains... I can't see how anyone could do any better.. thanks guys!! Great job!!

Kim Hammond

I highly recommend Mallary Carpet & Flooring! After I initially contacted them for an estimate, I received a call almost immediately. Someone followed up as well, to ensure I had been contacted. I was able to get an appointment that worked for me right away. I received a price estimate the next day and was very happy with Mallary's competitive pricing. They got the job! Within 6 days, my installation date was set. I couldn't be happier with the installation of the carpet (and I'm tough to please). The installers were courteous, respectful, neat and done in record time. 5 stars all the way!

john van horne jr

I have been using Mallory for years. They are a great company!! always on time, always professional and clean. I highly recommend that when you need your carpets clean or furniture, you asked for Matt.you definitely will not be disappointed. He’s Polite ,efficient, and always professional.

Carl Meek

Lovely people, very kind and attentive. Reasonably low prices and top notch service! I stopped in to get some spare carpet and they had many options to choose from and took their time ensuring what we selected would closely match or resemble my existing carpet color and texture. HIGHLY RECOMMEND! 5 stars

cat_surplus j

sales was exceptional, but communication with installation is not. installer showed up today 20 minutes early with no warning and left within 10 minutes because he didn't have help to move the bed. this was after an in-home estimate with the same bed in the room. i'll update review if the carpet and installation quality is worth this hassle, once i actually have the carpet.

Wanda Reid

Cara

Absolutely wonderful family owned business. Customer service is exceptional. I would recommend Mallary Carpet & Flooring to everyone. From choosing my new carpet, to installation, to then having my existing carpet and furniture cleaned, my experience was above 5 stars. We absolutely love how it all turned out Thank you Mallary Carpet & Flooring! We will be using you again in the future. You can't find customer service and professionalism like yours anymore.

Ehrin Darby

High quality products, competent communication, and very reasonable prices. Chris Mallary is a pleasure to work with.

Carole Hutchinson

As a former business owner of a customer service company, my expectations of quality care are extremely high. Mallary Carpet is "top notch"... Danny and Chris were MORE THAN PATIENT with me as I went back and forth on whether I wanted LVT or carpet. Once that decision was made; they were so accommodating as to my LVT choice. The installers were "FANTASTIC, so professional". Everything was completed within one day. I could not be more pleased and am excited to work with them again! Danny Hyatt is ABSOLUTELY obsessed with providing the best customer care and making sure the customer is happy! THANK YOU EVERYONE FOR A GREAT EXPERIENCE!

Pat Adams Messina

We recently bought new carpet for our kitchen dining area .. what a great job you did... but today we had one of your guys come out and carpet clean our living room .. it looks brand new.. So pleased and it didnt cost us what we have been paying for the past several years with other carpet cleaning iin our area Thank you so much

garth michael

Chris and all the folks at Mallory are great. I have been using them for over 10 years and always very satisfied.

David D

Great from start to finish. Seamless buying experience and excellent installation quality. Best carpet and the best value around.

Candy Candy

Barbara Morgan

Very happy with how carpets look in our office after we had Mallary clean them. They got us scheduled right away and were very prompt. We will definitely use them again.

Anthony Titus

Wow wow wow, amazing communication, service and pricing was fair.

Chrissy Dann

I had a great experience with this business after struggling for a response from another company. Chris was able to hunt down a specific carpet I wanted and the process was quick and smooth. The installers were very helpful and did a wonderful job.

Bryan Fox

Matt at Mallary Carpet and Flooring did an excellent job cleaning our office carpeting. It was well overdue and he was extremely thorough and took great care to ensure problem spots were fully cleaned. We've had other folks come out and they were far less thorough. I'd highly recommend Matt and Mallary for this service.

Kizzy

Mallary Carpet provides awesome service!! I had carpet installed on my steps. They came out and did a free estimate and gave me an excellent price. I had my carpet installed that same week. Fast friendly service!!!

Mike O'Shea

We use to Mallary Carpet & Flooring to stretch and clean our carpet and they, and the results, were fantastic. You don’t often think of carpet cleaning as a professional experience, but have Matt come to your house to clean your carpet and you will change your mind! What a professional! Highly recommend these folks for all your flooring needs!

sean fortune

Laura Gilbert

A great experience. I was helping my mom buy carpet for her home and the crew at Mallary were great. They listened to what she needed, talked her through the options, and pointed her toward a good value carpet that did the trick. It felt very honest and transparent. And when we dropped the ball on organising the fitting, they found a fitter team on short notice who were very nice, professional and considerate. They even helped make the squeaky stairs much less squeaky!! So a great experience all the way around. Very impressed and would highly recommend them.

Shaketta Denson

I was at the end of my rope with finding a carpet company and stumbled in the doors of Mallory. Right away they were welcoming, answered all my questions and treated me like family not a number. I was impressed with their professionalism the affordability and quickness to deliver. The installers did a wonderful job and the follow up was fantastic.. will use them again and again and recommend them to EVERYONE. Especially Mr. Bryant

Mickey Witt

Easy to deal with.Ask for Erv!

Margie Mallary

Lowell McKnight

Monica Hicks

Shawn McCaffrey

Refinished my hardwood floor, which had paint spots and water stains on it. Sanded and re-stained it from a darker color, to much lighter color which brightened up the room. Very good communication from Chris and his team throughout the process, as well as a fair price on the work.

Michael B. McGurk, Sr.

Great company, great products, and great service!

Alex Zaman

Harry Wolfe

Cody Cotterman

Great quick service!

William Trevillian

Friendly staff and reasonable prices. I purchased carpet and had it bound as an area rug. Turned out great.

Mandy Wicks

Great variety of carpet and flooring

Debbie Smith

Great prices

Sharon Kluth

Jeanette Brown

Matt was the gentleman that came to spot clean our carpet. Great job, and nice person.

Sarah Cusick

Amazing customer service and fairly priced products. Family-owned and it shows in how they treat their customers like family! Highly recommend for all your flooring needs.

Troy Wiggington

Excellent place to deal with. Always helpful with section making. So much go choose from. Carpet cleaning is awesome also.

cindie ervin

Emma Forloines

They installed carpet in our house a year ago. It still looks brand new. They do a great job. They are fast and friendly.

Jessica Henderson

Helpful, knowledgeable staff and decent prices.

Joseph Schieda

The gentlemen were helpful in aiding me in the selection of the appropriate grade of carpeting. I initially planned on carpeting just one room, but the price of the carpet helped me in deciding to do three bedrooms. Amazing prices for great carpet!

Christopher Roth

Nancy Krebs

Mallary's is a wonderful place to shop for carpet, rugs and flooring of all kinds. The staff is simply amazing..so much knowledge and a ''can do' attitude. I give it 5 stars!

Marygay Cross

Mallary Carpet is top notch. We used them for wall-to-wall carpet in bedrooms and we also bought remnants which they finished the edges on, for our family room and mud room area. The area carpets have gotten a lot of traffic and they look brand new. I also ordered a carpet pad through them. I ordered the wrong one and not only did they changed it for the one I wanted, they picked up the wrong one and delivered the correct one. Chris and the folks are super to deal with, even with people who are overly particular like I am! I highly recommend Mallary!

Sue Page

I wouldn't order carpet from anyone else! I messed up a measurement, and they fixed my mistake. Nice to do business with a company so concerned about their customers.

Kelly Shehan

Excellent company. We had our carpets cleaned by them. They do a very through job and are reasonably priced. Technician, Adam, did an excellent job, very hard working.

e green

Great customer service, no high pressure sales

Diane Whitworth

I have used Mallary Carpet for new wall to wall carpeting, cleaning and binding of an area rug and upholstery cleaning. In every case they have been wonderful! All employees have been courteous, friendly, caring and very professional. The quality of work performed has been outstanding and completed in a timely manner. I highly recommend them!